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Privacy Policies

Introduction

Welcome to Inclusense’s Privacy Policy. At Inclusense, privacy is our priority—it is built into everything we do. As a Privacy by Design company, we are committed to ensuring the highest standards of data protection. If you have any questions, feel free to contact us at support@inclusense.eu—we’re here to help.

Scope of This Privacy Policy

This policy applies to all Inclusense services, including our software, code, widget, plugin, and associated services (collectively, the “Services”). These services are the property of Inclusense or its parent company.

Privacy by Design: What It Means

At Inclusense, Privacy by Design is more than a principle—it’s a core part of our mission. This means:

  • We do not collect, process, or store end-user data.
  • We do not monetise personal data.
  • We are fully compliant with GDPR.

Our approach ensures that businesses across industries—including government, healthcare, finance, education, retail, and IT security—can confidently provide their users with accessible and secure experiences.

What Information Does Inclusense Collect?

Inclusense does not collect personally identifiable information (PII) from end users who visit websites using our Services. This data is invisible to Inclusense and cannot be shared with third parties.

However, we do collect minimal information from website owners to provide and improve our Services. This includes:

Personal Information (For Website Owners)

When a website owner registers for Inclusense services (e.g., purchasing the widget or API access), we may collect:

  • Name
  • Email address
  • Phone number

Anonymous Information

To enhance functionality, we collect non-personal usage data such as:

  • The number of times a widget is activated.
  • UI preferences (e.g., widget color, language, size, position).

This data is not linked to any personally identifiable information.

How We Collect Information

Inclusense collects limited personal information when a website owner:

  • Registers for our Services.
  • Makes a purchase (billing details are processed by third-party payment providers).

Inclusense does not store credit card information after forwarding it to our payment processors.

How We Use Your Information

Inclusense uses collected information solely to:

  • Maintain internal records and user accounts.
  • Respond to customer inquiries.
  • Improve and expand accessibility tools.
  • Provide optional promotional updates (only with your consent).
  • Analyse widget usage for performance enhancements.

When We Disclose Your Information

We only share information when necessary and under strict security guidelines. Inclusense may disclose information to:

  • Payment Processors – For secure transactions and fraud prevention.
  • Law Enforcement – If required by law or necessary to protect legal rights.

Inclusense does not sell or share personal information for advertising purposes.

Third-Party Software & International Data Transfers

Inclusense may use third-party providers (e.g., cloud storage, scanning services) to operate our Services. All data transfers comply with applicable privacy regulations.

Inclusense, as a subsidiary of Level Access, may share limited data within its corporate group to enhance service offerings while maintaining strict confidentiality and security standards.

We integrate the Google Translate widget on our website to provide multilingual support. This tool is powered by Google and allows users to translate the content of our web pages into different languages. When a user interacts with the translator, some metadata (such as the chosen language and page URL) may be shared with Google to enable the service. Please note that translation accuracy may vary, and there may be a slight delay while the page is being translated. Learn more about Google’s privacy practices.

Security Measures

We comply with ISO standards, ensuring that our processes meet internationally recognized best practices for security, privacy, and quality management.

Your Privacy Rights

You have the right to:

  • Request access to your personal data.
  • Correct or delete your information.
  • Withdraw consent for data collection.

To exercise these rights, contact support@inclusense.eu.

Compliance

Please email support@inclusense.eu. We will investigate and make reasonable efforts to resolve any issues.

Policy Updates

Inclusense may update this Privacy Policy as needed. By continuing to use our Services, you agree to any modifications.

Contact Us

If you have any questions about this Privacy Policy, please contact:

By using our Services, you agree to the terms of this Privacy Policy.